Corporate services menu

---

Addressing Top Performers Who Are Destroying Your Teams and Making You Hate Your Job

CEO and SVP professional references are available upon request.

Audience: Select HR Staff, Business Owners and/or Leaders

Retaining top performers is crucial in this job market. However, those same crucial, important, key employees can sometimes make you or others want to leave your organization. 

What can you do?

This is an informal and confidential meeting with specific leaders within an organization to privately discuss problems about top performers. We then discuss and explore options, goals and strategic action plans for effectively and efficiently addressing the issues without losing the top performer, while concurrently retaining other highly valued employees who say they just “can’t take it anymore.” 

Do you want your company or team to brainstorm new, fresh, innovative ideas for addressing old problems or for creating new ways to do new work?

We can help you with that. 

Actually, we can do that work for you…and leave you out of it. 

Here’s why:

Sometimes brainstorming sessions are most productive when there is an independent facilitator who isn’t attached to the outcome and who employees don’t know well.

When leaders or HR staff are NOT present, employees report feeling more freedom and more empowered to honestly and openly collaborate and discuss “out of the box” strategies and ideas, without the self-consciousness of feeling judged…especially by the “higher-ups”. This allows for creative, fun ideas and banter. 

Strategically implemented at key times throughout the session is some friendly competition to energize those who thrive on winning. At the end of the seminar, team building and camaraderie is strengthened while the company will be rewarded with bold, synergistic, new innovative ideas and strategies to thrust your company into achieving outcomes never before dreamed of!

 Managers and HR staff don't have to be forced into the role of a counselor if you have us there. 

Typically this is requested within 24 hours, if not the same day, as the incident.

If your company suffers a tragic event or loss (robbery, critical incident, sudden death of a co-worker or other tragedy), call us. 

We provide on-site immediate crisis education (what to expect – mentally and physically), teaching healthy, fast-acting coping skills, and offering the opportunity to talk with a psychotherapist on-site, individually in a separate, private office to discuss thoughts, feelings or reactions to the situation and provide additional resources or services, as appropriate. 

 "Evidence-based" means that the education provided and the skills taught in these presentations are based on findings of the best available current research.

Interpersonal Skill Development

Assertive Communication Skills in the Workplace (AKA: "The Life-Changing Seminar")

EVERY TIME we facilitate this training, we consistently receive evaluations that express not only gratitude for this training session, but also the bittersweet comment of "Oh, how I wish I learned this a long time ago. It could have changed my life!" 

Well, the time is now. 

This eye-opening seminar has been known to shift entire workplace cultures! Avoidance, gossip and fear dissipate while psychological safety, teamwork, humor and a sense of belonging and connection skyrocket! 

In this session, you'll learn about the different styles of communication, understand and identify the various characteristics of each style, and will invite you to explore and recognize your own communication style as well as those of your co-workers. Most importantly it'll empower you to give yourself permission to use these skills on a regular basis. 

You'll also come to understand how and why others will respect and appreciate you significantly more if you use this style regularly, as well as learn research-based strategies to make you feel very confident and comfortable using assertiveness as your primary communication style.

Upon completion, you'll have the skills to be assertive in your day-to-day interactions as well as in very difficult circumstances. You'll be able to easily confront conflicts with self-confidence, effectively address passive-aggressive behaviors (such as gossip, sabotage, covert bullying or undermining others) and apply quick de-escalation strategies when faced with aggressive behaviors. Even the most seasoned executives and leaders have described this seminar as a "priceless learning opportunity."

Conflict Resolution

Let’s face it…most people would rather avoid conflict and hope it will go away, rather than confront it directly, right?

However, avoiding conflict can have serious, long-term negative consequences. Each Conflict Resolution presentation is tailored to your company’s specific concerns and needs. This presentation includes: educating staff about the costs and benefits of conflicts, 10 practical and efficient steps to conflict resolution and how to apply those in the “real world,”, effective strategies for dealing with the following three specific conflict situations: Employee/Employee,  Supervisor/Employee, and Department/Department.

Servant Leadership – What is It, Why and How Do I Use It?

Define the concept of Servant Leadership. Discuss the benefits of using it and current examples of successful billionaire leaders who swear by it.Teach and discuss practical ways to implement the 10 characteristics of Servant Leadership into your workplace today.

Change Management – How to Thrive and not Just Survive

“The only thing constant is change.” This seminar explores:·Motivation for Change, Stages of Change – what’s normal, what’s not, and goal setting - how to not “set it and forget it.”

Achieving Control in the Workplace

We all want to feel more in control sometimes, but is it really possible?

In this training, you will: Explore and identify locus of control in your job responsibilities, learn how to use anger or other intense feelings to your advantage by understanding how Navye SEALs increase their own mental toughness and resiliency. You'll also explore concepts of understanding and honoring boundaries – yours and others. Also, you'll practice how to use self-discipline at work to “control what you can and leave the rest" and avoid playing the blame game while embracing personal accountability.

Anger Management: How to Survive in the Workplace

Anger is a natural human emotion…it’s what you DO with your anger that can make or break you. This interactive seminar helps you identify your personal anger triggers and the feelings that cause them. You will learn effective strategies to recognize anger-producing situations and how to address them in a healthy, constructive manner. You will also learn how to de-escalate a situation when you are confronted by an angry person. This is an excellent “add-on” training session to Customer Service Stress Management Strategies.

Customer Service Stress Management Strategies

This seminar helps Customer Service employees with the frustrations that typically accompany this challenging job. Attendees will learn how to effectively and efficiently communicate with customers to increase customer satisfaction as well as to prevent or reduce escalation. They’ll also learn how to effectively and professionally communicate with co-workers, vendors, and management. This will assist customer service professionals in staying calm and enjoying their jobs when stress gets overwhelming. Q & A time is built into the final portion of the seminar to discuss and solve specific employee complaints and concerns.

Stress Management – Various Offerings

All Stressed Up and Nowhere to Blow: Healthy Stress Management

Learn fast and effective techniques to decrease your stress level, while increasing your enjoyment at work and pleasure in your personal life. You will learn to identify your personal signs of stress and several ways to immediately decrease your stress level by using healthy and effective stress management strategies.

Stress Management for Strong Leaders

Similar to ‘All Stressed Up” presentation but also provides time for boundary-setting exploration, and more time to practice skills while in the training session.

Guided Meditation – Creating Your Own Personal Nirvana

Teach basic breathing techniques and other strategies to quickly calm the nervous system-Verbalize a guided meditation where each member of the audience will individually create a vivid and specifically designed and created their own personal “happy place” that they can use regularly to de-stress. (Ok, quit laughing. I laughed too, at first. But recent technology has afforded us the opportunity to analyze brain scans. They've demonstrated that this activity has shown to be significantly effective in triggering the relaxation response!) Participants are invited to use a personal recording device (their cell phone or other device) to play back anytime they want to de-stress. 

Mindfulness-Based Stress Reduction*(MBSR)

Over 1500 studies have been conducted by over 250 independent research institutions showing the practice of mindfulness skills* to be clinically effective for a wide variety of issues including anxiety, ADHD, chronic distraction, problems with focus and attention, depression, chronic pain, obsessive thinking, strong emotional reactivity. 

2-hour training: In this training, you’ll learn what mindfulness is, and most importantly, a few key skills for practicing it as soon as you leave the training session.

Also offered: An 8-week on-site MBSR corporate training seminar, 1.5 hours per week.

Suggestion: This is a fantastic way to demonstrate employee appreciation. Some companies will offer these sessions for employees during the final 1.5 hours of the business day (preferably Thursdays or Fridays). 

Managing Multiple Priorities – The Call for Accountability and Sharpening Self-Discipline

Minimum: 8 hours

This interactive session begins with an assessment of your current work/home life balance. It will help you recognize how effectively managing stress can increase your quality of life. You will learn effective stress management techniques that can fit easily into your lifestyle. We will discuss a variety of communication skills and practice how to successfully and comfortably use assertive communication skills with anyone, anytime, anywhere. Finally, we will explore strategic skill-building exercises in time management and organizational tools. Upon completion of this program, attendees will have an effective and practical strategy "toolbox" available for immediate use in both their personal and professional life. (Note: This program requires a minimum of four hours and can expand to a program of up to eight hours, depending on the depth of coverage.)

Mental Health: General Education, Prevention and Building Resilience

Stress and Depression: What’s the Connection?

This presentation begins by defining various aspects of stress including the different causes of stress that can sometimes lead to depression. You will be able to identify your own personal symptoms of stress, learn about general symptoms of depression, and the correlation between them. Finally, we will explore healthy, effective strategies to address and decrease the negative effects of stress and depression.

Anxiety

We experience anxiety at different times in our lives. However, when it becomes more frequent and intense than we’d like, we get concerned. This seminar teaches the clinical symptoms of anxiety and practical strategies to overcome anxiety.

Depression – How to Help a Family Member or Friend

This educational and practical seminar defines the difference between “the blues” and clinical depression. It offers practical strategies to reduce the symptoms of depression, as well as helpful referral resource information for those interested in further information.

8 Dimensions of Well-Being

In this interactive and self-reflective fun presentation, the audience gets to assess their activities and energy in each dimension…then modify their lifestyle activities as needed to live a more balanced, fulfilling, joyful life.

Balancing Work, Family and Personal Needs

Find out how to apply the following effective strategies to help you improve the balance in your life to make you feel more in control and empowered:· prioritizing tasks in new and different ways· learn and practice healthy boundary-setting techniques (without feeling mean or guilty)· how to actively communicate with and listen to family members to ensure your and their needs are being met.What changes can you make in your life to have more spare time and enjoy life? Come to this seminar and find out! 

Grief – Managing Grief and Loss – Everyone Encounters It, 

What Do We Do with It?

Learn what “normal” grieving is, things NOT to say when at a funeral, and healthy coping strategies to effectively manage grief. It’s not as easy as you would think!

Sandwich Generation – Being the Primary Caretaker for Your Kids and Parents

Are you feeling overwhelmed with not only your work responsibilities but also home responsibilities? Do you feel like you never have time for yourself? Are you looking for ways to manage it all without feeling like you’re letting others down? If so, attend this seminar to learn different strategies to use and various resources to help you get your personal life back.

Compassion Fatigue and Burnout (Specifically for Healthcare Providers or Family Caregivers)

It’s possible to practice healthy self-care while successfully continuing to care for others. However, sometimes we feel so much empathy or feel so overloaded that we begin to shut down, lose hope or feel irritable and constantly anxious. Attend this seminar to learn more about it.

Length of Retreats: ½ Day, Full-Day, Multiple Day, and Week-Long or Weekend Retreats
Venue: Company’s choice
Event planning: Can be provided through Anchor Counseling Services for an additional fee.